Making Moments Memorable

The Power of MomentsManagement Parallel: How do you make employees and co-workers feel truly valued? Is a small bonus or a certificate really going to do the trick?

My husband, a customer service expert, is adept at finding great sources of information that make very complex subjects more understandable. He recently shared “The Power of Moments” by Chip & Dan Heath, and I was struck not only by its applicability to a current nonprofit project I am working on but how it validated “Rites of Passage for Your Children.”

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